CyberInsights Support

Unlimited technical support is provided on all of our services. On this page, you'll find links pages to help with many of the questions you'll encounter. But if you can't find the help you need here, contact us.

Email Support

Here's how to decide which type of email is most useful to you and how to configure your computer to use it:

• Your Web Site and E-mail : Some Choices
• Configuring Outlook and Outlook Express for Your POP3 Email Accounts
• Configuring Netscape Communicator (4.7x) for Your POP3 Email Accounts

SmarterMail 3 Support

CyberInsights gives you the power of SmarterMail 3®, allowing you to access your email from anywhere you have an Internet connection. You can still use Outlook or Outlook Express if you wish, or simply use the ease and full-featured SmarterMail® to receive and send email, keep your contacts, calendar, tasks, set or change your password, etc. It is a very user-friendly interface and also provides full on-screen support.

• SmarterMail3 FAQ
• Log in to SmarterMail3
• Create new email accounts with the SmarterMail3 Interface
• Forward my email to another address
• Make a catch-all email address
• Create an email autoresponder
• Change an email password
• Create an email alias
• Synchronize my SmarterMail3 email account with Outlook
• Set up an email filter for my mail account
• Enable SPAM filters for my email account in SmarterMail3
• Import/Export email contacts in SmarterMail3
• Add a contact to my contact list
• Use the calendar
• Use Tasks
• Add a RSS feed
• Use SmarterMail3 Sync
• Manage a listserv

SmarterStats Site Statistics

CyberInsights offers a vast array of statistics on your site visitors at no extra charge. You can tell how many visitors you've received, where on your site they go, how long they stay, what keywords and search engines they use to get to your site, and much, much more, and you can study trends over time. For more information:

• Accessing and understanding your new SmarterStats® site statistics

Programming and Web Publishing Support

Want to design and publish your own site? Once it's ready, here's how to upload it to your domain using several of the most popular programs.

• Publishing Your Website with Microsoft FrontPage
• File Transfer Frequently Asked Questions

Troubleshooting

Watch for new troubleshooting articles soon.